VIP Systems
VIP Retention Cadence
Use the four-phase retention cadence to rotate high-touch scripts, concierge outreach, and reward drops for your VIP tier.
Lena, Concierge Director • February 01, 2025
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Concierge Vault
Training & VIP Systems
Concierge-only briefs covering launch choreography, VIP retention, and elite guest experience tactics. Unlock the vault with your access code to view the full library.
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VIP Briefs
2 concierge notes are ready in the vault.
Launch Operations
Launch Room Blueprint
Follow the lighting, scripting, and concierge staffing blueprint to launch with poise and a fully warmed VIP funnel.
Marco, Studio Lead • January 19, 2025
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